• Meet the team
  • Meet the team 2
  • Meet the team 3

Meet the team

The Car Group - More Than Just Cars

Here at The Car Group, an integral part of our business strategy is the diversity and experience of our staff. Both play a significant role in making us to be more than just cars. Of course, at the core of our business is the cars we have that will one day be parked on your drive and be in your uncle's or friend's garage - it is our bread and butter. However, we pride ourselves in having an inclusive team. This makes us more innovative, more flexible and ultimately stronger. We invest heavily in creating an inclusive environment and put in place people development and reward systems which are transparent, traceable and non-discriminatory, to make The Car Group a great place to work for everyone. We are pleased to see the number of different team members, from various backgrounds and ages, growing at all levels.

The Car Group - More Than Just Cars

  • Aftersales Department
    Aftersales Department

    This department is similar to the 'Outpatients' department at a hospital. If ever you have an issue with your car after buying it from us, our Aftersales department are happy to help you with your enquiry - essentially get your car back on the road with good health. Our service to every customer does not end when they buy a car from us; our service continues after every purchase because we build relationships between ourselves and our customers. This department helps the company ensure it is providing the highest levels of care to all our customers. If you are in any way dissatisfied with your car or the service we supplied, then please let us know as soon as possible. This will help us continually improve our service to you.

     

    Note: Photograph shows some, not all, members of the team.

  • Vehicle Technician and Workshop Department
    Vehicle Technician and Workshop Department

    A strong emphasis is placed on the quality of our cars at The Car Group, so we have ensured that our vehicle preparation team comprises of highly trained professionals with many years of combined experience between them. They are a lively bunch who are all about ensuring that every single car that leaves our showroom is quality checked with a 225-point inspection; making sure that all is running as smoothly as possible for you. Finding and diagnosing problems, carrying out MOTs, advising customers on repairs required, carrying out scheduled servicing and maintenance, plus road testing vehicles for repairs are just some of their responsibilities.

     

    Note: Photograph shows some, not all, members of the team.

  • Media and Marketing Department
    Media and Marketing Department

    This is the team responsible for all media and marketing at The Car Group. Although this department's work comes in many different mediums, including display advertising, web content marketing and social media promotions, their objective is to get consumers to interact with the brand - engaging them in a way that increases awareness and correlates to sales. Essentially, it is the department that resembles a 'Town Crier' - except in a fancier, digital and more creative manner that is less "shouty".

     

    Note: Photograph shows some, not all, members of the team.